The answers to all your questions here

Frequently Asked Questions

How do I connect and sync Slaite with my Shopify store?

Slaite is currently a private Shopify app. We are working diligently towards a public Shopify app for turnkey integration.

To connect the Slaite app to your Shopify store, please follow the below instructions:

  1. Log into your Shopify store and select Apps in the left menu
  2. Select Manage private apps
  3. Select Create a new private app button
  4. In the ‘Private app name’ field, input ‘Slaite’
  5. In the ‘Emergency developer email’ field, input your email address
  6. In the Admin API section, change the following permissions to ‘Read and write’ access
    • Products
    • Assigned fulfillment orders
    • Fulfillment services
    • Inventory
    • Orders
  7. Ensure the Webhook API version is the latest version
  8. Select Save
  9. Select ‘I Understand, create the app’
    *Your Slaite Shopify app is created but you must connect your Slaite app to your store
  10. Navigate to your Slaite account
  11. Select My Account
  12. Select My Stores
  13. Select Connect Store
  14. Select Connect under the Shopify icon
  15. In the ‘Store Name’ field, input your Shopify store name
  16. In the ‘Shopify Store URL’ field, input your Shopify store url, example: https://firstname-lastname.myshopify.com
  17. In the ‘API Key’ field, copy and paste the API key from the Slaite Shopify private app you created
  18. In the ‘API Password’ field, copy and paste the API password from the Slaite Shopify private app you created
  19. In the ‘Shared Secret’ field, copy and paste the Shared Secret from the Slaite Shopify private app you created
  20. Select the Test Connection button
  21. If you followed these steps and still encounter problems, please feel free to reach out to our customer service team: help@slaite.ca